Services

Insight Worth Applying

Each workshop is tailored to the needs of the client. Starting with big picture interviews involving decision-makers, the process involves capturing and defining issues, challenges and opportunities through employee interviews and surveys.

Survey findings are then interfaced with company goals to determine the shape of the resulting workshop. Interaction among employees and participation involving various departments will result in a workshop experience that will motivate employees, create focus and generate positive results.

Follow up is an important part of each workshop, and it is also designed to the requirements of the client.

Experience Worth Gaining

Tailored to needs and expectations of the client, powerful presentations designed to focus on output, attainment of goals and competitive differentiation set Don Pottinger apart from the others.

He has met a payroll, dealt with credit crunches, worked with human resource issues and can relate to the real world rather than rely on advice from some book.

His passion for excellence, knowledge of customer expectations and belief in raising the bar provides a motivational setting that employees can relate to and take to the job.

A Speaker Worth Hearing

Rather than some canned speech aimed at some other audience in some other industry, Don will entertain your troops with relevant stories and analogies that make a point through tasteful humor and mirth.

He has the knack of using anecdotes to draw the attention of the audience and keep them on board as they listen, learn and leave with a whole new attitude.

An Opinion Worth Having

It is a proven fact that a large percentage of employees who at best quit and leave or, worse, quit and stay on the job going through the motions and collecting a paycheck are disenchanted with their immediate supervisor.

Why? Largely because many supervisors were elevated to their position based on achievements and qualities that are based on individual achievement rather than coaching and mentoring others. Managers and leaders are not necessarily born as such, but with appropriate training, most will show dramatic improvement. On the other hand, if left to their own resources and simply continue to practice bad habits, they will simply make their inadequacies more permanent through repetition.

Don's mentoring approach is to identify the gap between skills exhibited by a manager and the skills essential for his or her success... and to tailor activities designed to close that gap.